Our New Client Process

Here’s what to expect when booking your first appointment at Havana Salon.

Let’s Get to Know You

Before your first appointment, we’ll ask you to fill out a new client form online. This helps us know who you are so we can prepare the perfect game plan. We want every client to feel seen and supported from the very start. Whether you’re booking a transformation or a trim, your journey begins with thoughtful attention to detail.

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Fill Out Our New Color Client Form

Tell us about your hair type, current color, and what you’d like to achieve.

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Have A Consultation

We’ll review your form and contact you to schedule a consultation (in-person or virtual) to discuss your goals, maintenance plan, and pricing.

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Book Your Appointment

Once we’ve created a customized plan for you, we’ll book your color service so you can look and feel your best.

Personalized, In-Depth Consultation

When you arrive, we’ll talk through your desired look, your hair’s current condition, and what’s realistic based on timing, maintenance, and lifestyle. This collaborative process ensures you’re fully informed and confident about what comes next.

Support Beyond the Salon

Your experience doesn’t end when you leave the chair. After your service, your stylist will guide you through personalized styling tips, home care routines, and product recommendations to protect and maintain your new look. Havana Salon also stocks a full boutique of the same premium products used during your service, so you can recreate your style at home from start to finish. We’ll help you schedule your next appointment to keep your hair looking fresh, healthy, and salon-perfect every day.

Support Beyond the Salon

Your experience doesn’t end when you leave the chair. After your service, your stylist will guide you through personalized styling tips, home care routines, and product recommendations to protect and maintain your new look. Havana Salon also stocks a full boutique of the same premium products used during your service, so you can recreate your style at home from start to finish. We’ll help you schedule your next appointment to keep your hair looking fresh, healthy, and salon-perfect every day.

Parking Made Easy

Enjoy convenient parking near Havana Salon by downloading the app!

Street parking is now paid, at $1.50 per hour for up to 12 hours. Pay by credit card at kiosks or use coins for minute-by-minute parking with your license plate number.

Free parking is available on the first two levels of the Liberty Square Parkade, plus nearby garages like Chemeketa and Marion Parkade are just a short walk away.

While You’re At Havana

Try These Local Favorites Nearby

Havana’s Featured Spot

W Wallace

Located right next door to Havana, W Wallace is our go-to spot for eats & drinks. Pop in before or after your appointment and you’ll feel right at home!